superbilliam:

dirtyhecker:

the best experience working in customer service that i ever had was when i worked at building 19 and they were going out of business. they got to a point where all sales were final and this rude asshole came in throwing a fit bc she couldn’t return some 25$ thing, and i was just in a state of total don’t-give-a-fuck and so was the store manager so i’m talking complete immunity to do and say whatever i wanted. so i told this lady i’d be more willing to help her if she’d drop the attitude and quit being so rude to me and she looked so -shocked-. then she started ranting about losing out on 25$ and i was like “i’m sorry you’re out 25 dollars but next week i’ll be out of a job, so i don’t actually care,” and the look on her face allowed me to ascend to a higher plane of existence. and that was my favorite day of work ever.

the dream.